Shipping policy
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive an email confirmation once your order has been placed, and another notification when it has been shipped.
2. Shipping Timeframes
Estimated delivery times vary depending on your location and the product ordered:
- Domestic (India): 7–15 business days
- International: 15–30 business days
Please note these are estimates only. Actual delivery times may vary due to factors outside our control, including customs processing, postal delays, and high-demand periods.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. We may offer free shipping promotions from time to time — check our website for current offers.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order through the carrier's website. Please allow 3–5 business days for tracking information to update after you receive your shipping confirmation.
5. Customs, Duties, and Taxes
For international orders, your package may be subject to customs duties, taxes, or import fees levied by the destination country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs. We recommend checking with your local customs office for more information before placing an order.
6. Shipping Restrictions
We currently ship to most countries worldwide. However, we reserve the right to restrict shipping to certain locations due to legal or logistical reasons.
7. Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at [md2004ar@gmail.com]. We will investigate the issue with the carrier and work to resolve it as quickly as possible. Please note that we are not responsible for delays caused by customs or postal services.
8. Incorrect Shipping Address
Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at [your email] — we can only make changes before the order is shipped.
9. Contact Us
For any shipping-related questions, please reach out to us:
[muhammad sad] Email: [md2004ar@gmail.coml] Website: buyzard.in